What information do we collect from our users and how?
Directly from our users:
- We collect personal privacy information from our users in order to provide with our services. We will only collect relevant personal information such as (but not limited to) Name, Surname, Full address and Phone number. Such information will be collected directly from our users. We will not collect personal information which is irrelevant for us in fulfilling our duties.
- Data logging is the process of collecting and storing data over a period of time, in order to analyze specific trends or events. It enables tracking of all interactions through which data, files or applications are stored, accessed or modified on a storage device or application.
We automatically collect information about the pages you visit on our website, how long you have been on a specific page, as well as the date and time you visit our website. While visiting www.thelocksmithindianapolis.com your computer will automatically send your IP (internet protocol) address and your browser details to our website. Please note: You can set up your browser so that cookies are unable to access it. To do so, check your browser setting/ help section. By disabling cookies you may limit the use of our website, as well as other websites on the web.
When do we share data?
An access to users private information is restricted only to our crew, our dispatcher who take customers information and our locksmith technician providing with the service. We place an internal strict policy in order to make it clear to ourselves in what terms we use customers information, to whom we share such information and when we delete it. We reserve the right to share our users’ private information in the following circumstances:
- Legal – We will share any information stored by us if required to do so by law or government institute.
- Good faith of harm – If we believe we can prevent a risk of harm, damage or fraud to the public or to ourselves.
We will not share or use our customers details for commercial advertisement by third parties or directly by our self.
Why do we collect users’ data?
We find it essential to let our users know why we collect information and how we use the information collected. We collect private information in order to fulfill our professional duties such as contact details and location to provide the service. Cookies give us the possibility to identify which pages and services are the least and the most demanded by our page users. Also, these data help us to improve the quality of services we will provide in the future. We only collect information in order to provide with our services and to improve the quality of our service. We do not collect information which is not relevant for us to serve our users or to improve ourselves.
HOW WE STORE YOUR INFORMATION
We appreciate your trust in providing us with your personal information. we take all the necessary measurements to secure our users’ data by using advanced firewall and technology. Our users’ data is stored under passwords access. We keep up to date as technology develops and improve our security systems accordingly in order to prevent unauthorized access to our system. Unfortunately, we cannot provide 100% guarantee since there is no absolute guarantee for the safety of information collected online. In case we suspect risk to our users’ data we will immediately inform all users involved.
Links to other sites
We may use links to 3rd parties’ websites. In such case, you will be directed to another website once clicked on the link in our website. Please note such websites are 3rd parties and have their own policies. We have no control of their policies, therefore, we highly recommend reading their Policies.
We will not knowingly collect data from users under the age of 18. Persons under 18 are prohibited from using our website – www.thelocksmithindianapolis.com, and our services. If we discover a user under the age of 18 has provided us with personal information, we will immediately delete such information from our system. We expect all users who are aware of an individual below the age of 18 has provided us with personal information to contact us immediately so we can take action accordingly and remove their information permanently.
Changes to this Policy
Permanently delete your information from our system:
Users who require to know what information we stored about them in our system can ask us to provide with those details. We are fully transparent when it comes to private information. Note! Such information will be given only by providing identification details in order to prove the details requested belong to you. We will only provide privacy information after we satisfy it belongs to who demand it. Users who require to permanently delete his/ her information from our system can do so by sending us an email with the title “please delete my personal information”, providing identification details such as name and surname. Once your details removed we will send an E-mail confirmation.